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Retail observations & insights.


From the Aisle
Patrick Rodmell and Uwe Stueckmann visit Loblaws and Walmart to ask whether in-store retail media screens improve the shopping experience or just drive revenue.


Customer Experience vs Agentic AI
CUSTOMER EXPERIENCE VS AGENTIC AI The 10 things every grocery retailer MUST do in the New Age of Agentic AI For grocery retailers, there are essentially TWO foundational applications of AI: Cost Reduction Enhanced CX AI in Grocery: Cost Reduction The most valuable AI investment in food retail (prioritized): Demand forecasting / inventory Waste reduction Labor optimization Supply chain optimization Checkout automation AI in Grocery: Customer Experience Loblaw PC Express ChatGP


Vallarta Supermarkets: More than authentic
Staci Mandrell Staci is a seasoned retail executive with a track record of leading transformative customer experiences for top global retailers. Store # 62 | 3900 Pelandale Ave, Modesto, CA 95356 Vallarta Supermarkets: More than authentic. In a sea of conventional grocery chains, Vallarta Supermarkets stands out as a cultural beacon – one that honors heritage and cuisine through an experiential format. As a first-time shopper at Vallarta Supermarkets and a Mexican food enthus
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